Lancaster – A training video to help residents plan their bus trips has earned the Antelope Valley Transit Authority (AVTA) a national award. The transit service was honored by the American Public Transportation Association (APTA) during its annual conference held in Chicago last week.
The training video, entitled “Planning Your Trip”, won the coveted grand prize trophy in the Electronic Media category for small transit agencies. The video (see above) provides step-by-step instructions on how to read an AVTA schedule and plan a trip from one destination to another.
“We are very proud of the accomplishments of the AVTA staff and our vision to become a nationally recognized transit provider,” stated Chairman Norm Hickling. “The video is well done, but it is the program it supports we are especially proud of.”
The training video is one in a series developed to help new transit customers easily navigate AVTA’s services. The presentation is also used during travel training classes that are provided to the community on a monthly basis.
AVTA’s travel training program is geared toward helping Dial-a-Ride customers learn how to use the bus system. The Dial-a-Ride program is a limited curb-to-curb service for seniors and the disabled.
“Our mission is to provide more travel freedom to those customers who may feel uncertain about using the local bus system,” explained Executive Director Julie Austin. “Sometimes all it takes is a little extra information to motivate someone to take advantage of the opportunity to freely travel about the community.”
AVTA’s travel training videos, including the award winning “Planning Your trip”, can be viewed at www.avta.com or by visiting AVTATV on YouTube.
(Information via press release from the Antelope Valley Transit Authority.)
